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For Research Use Only. Not for human consumption.
Shipping & Refund Policy - ELITPEPTIDE

Shipping & Refund Policy

Last Updated: October 06, 2026

Shipping Information

Processing Time

Orders are processed within 1–3 business days (Monday–Friday). You will receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

Delivery times are estimates and may vary due to carrier delays or customs clearance.

Shipping Charges

Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be offered for orders above a certain amount (see promotions).

International Shipping

We ship to many countries worldwide. International customers are responsible for any customs duties, taxes, or import fees. Please check your local regulations regarding the import of research chemicals.

Order Tracking

You can track your order using the tracking number provided in your shipping confirmation email. You can also track your order on our Track Order page.


Refund & Return Policy

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of delivery. We will arrange for a replacement or refund after verifying the issue. Provide clear photos of the damage and your order number.

Incorrect Orders

If you receive an incorrect item, notify us within 5 days. We will send you the correct product or issue a refund for the missing item.

Returns for Other Reasons

Due to the nature of research chemicals, we generally do not accept returns for change of mind or buyer’s remorse. However, we may consider returns on a case-by-case basis. Return requests must be made within 14 days of receipt, and the product must be unopened and in its original packaging. Return shipping costs are the buyer’s responsibility.

Refund Process

Approved refunds will be processed within 7–10 business days to the original payment method. You will receive a confirmation email once the refund is issued.

Non-Refundable Items

Chargebacks

If you file a chargeback without first contacting us to resolve the issue, we may suspend your account and take legal action to recover any losses.

Contact Us

For any questions about shipping or refunds, please reach out to our support team:

Email: peptideelite5@gmail.com
Phone: +1 (971) 340-3597

Live Support